How it works

Four steps — from finding a product to delivery

For buyers

Download the ChatSilk app and find the product you need in the catalog. Write to the seller in chat — messages are translated automatically, so language is no barrier. Place an order and get delivery across the EAEU countries.

For sellers and factories

Зарегистрируйтесь и загрузите товары в каталог. Общайтесь с покупателями из ЕАЭС без переводчика: чат переводит на русский, английский и китайский. Комиссия: 0% при самостоятельном приёме оплаты, 2% — при оплате через ChatSilk.

Payment and documents

Settlements are made in yuan and documents are issued inside the platform. Wholesale prices are available directly from factories.

Delivery

Logistics covers the EAEU countries and China. A warehouse in Nansha helps to consolidate and ship your order.

What is inside the app

Chat with automatic translation, video calls, product catalog, orders and a seller dashboard — all in one Android app.